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Say Hello to the New isolved

Dear Customer, Say Hello to the New isolved

Human resources looks a little different these days, doesn’t it? That’s because the world, and the people in it, are continuously changing. And so, we too must adapt. Yes, that means isolved, as well. We are evolving right along with you. Specifically, our brand, our platform and the way we do business—all rebuilt to delight your people. Check out the new isolved:




Employees are the heart of any organization. That’s why we’ve put them at the center of everything we do. We’ve even renamed and rethought our intuitive employee experience platform, isolved People Cloud, so the platform your organization uses can provide a positive employee experience—from hire to retire.

A better employee experience, by design.

Click Here For First Look At iSolved User Interface

In today’s mobile-first world, apps and software need to make work easier for employees. But many struggle with disjointed systems that don’t provide a great user experience.

Welcome to iSolved’s personalized user experience, a consumer-grade app that exceeds employees’ usability expectations and helps you retain talent. This modern experience is user-friendly, intuitive, and performance-ready on any device.

Employees and managers get instant access to the tools they need, from HR to payroll, talent and performance to time tracking. It’s all built into one seamless technology. The modern user interface empowers your employees to control their information from anywhere, on any device.

What’s included in the personalized user interface?

  • Year-end forms, available at your employees’ fingertips
  • Pay history to view earnings at a glance
  • Full paycheck details and an archive
  • Modern time cards with simplified tracking
  • Filterable calendar with access to schedules, absences, and an hourly summary
  • Time off balances and requests
  • Emergency contacts, beneficiaries, and dependents
  • Federal reporting data
  • A customized experience at every login

Deliver a streamlined experience for your workforce with iSolved’s personalized and modern user experience, designed with needs of today’s employees in mind. Futureproof your business and transform the employee experience for a better today and tomorrow with a comprehensive, employee-focused platform.

Download the PDF here

Remote Work After the Pandemic

After the pandemic is over, businesses will have to determine how to return to the office. For some, the question might be if doing so is even necessary.

  • As of 2018, 29% of workers could work from home, and 25% did so occasionally
  • Telecommuting has been around since the ’70s.

Lower Risk to Employees

Not all people can work remotely, but allowing employees who can do so may minimize interactions between people throughout a community.

  • Some of the biggest tech companies will maintain their work-from-home policies.

Higher Productivity and Engagement

Studies have shown that work-from-home arrangements can support productivity and morale.

  • 60% have been as or more productive since working from home
  • 47% spend more time with their families

Reduce Office Costs

Cutting office expenses could be one of the simplest ways to keep costs low.

Ways to Save:

  • Reduce office space by canceling or choosing not to renew leases
  • Empty offices don’t need lights or climate control

Maintaining Employee Connections

Many employees are missing the interaction with their team and co-workers. If the company chooses to keep employees remote, consider ways for teams to connect and collaborate.

An employee-centric platform, such as iSolved with Mojo, is designed to keep employees connected and in sync, no matter where they’re located.

Download the PDF here

iSolved Named an Emotional Footprint Champion by SoftwareReviews

Info-Tech Research Group Inc., a leading research and advisory firm operating on a global level, released its Emotional Footprint Report, and iSolved was honored as an Emotional Footprint Champion for 2020, showcasing the platform’s commitment to providing an excellent user experience for each customer. This report is based on data from 100 percent verified user reviews, providing a transparent overview of customer satisfaction and opinions.

The robust HCM platform has received recognition as a powerful and highly usable option for businesses of all sizes that want to manage their most important asset – their people. The Emotional Footprint Champion award is given to companies that provide stellar customer experiences. It examines 26 dimensions of the relationship between vendors and clients, as well as the effectiveness of the product.

The Emotional Footprint Report by SoftwareReviews, a division of Info-Tech Research Group, shows that iSolved delighted customers and users in several key areas:
• Demonstrating respect, efficiency, integrity, reliability
• Saving time
• Being trustworthy
• Engaging in friendly negotiation
• Enabling productivity
• Providing security that protects

According to the Emotional Footprint Report by SoftwareReviews, 86 percent of respondents love iSolved and 78 percent say that the iSolved platform is critical to their success.

The need for human capital management platforms continues to grow across all sectors as businesses manage the needs of their employees while handling mission-critical tasks, including payroll, time, benefits, and HR. Each of these components is a core functionality of iSolved, a fully customizable platform that can be supplemented with a robust learning management system, employee engagement tools to encourage collaboration across teams and departments, and hiring and onboarding resources to find and bring on new hires.

While many HCM platforms exist, few feature the seamless functionality of the truly single-source iSolved solution. All modules share data, so information is entered once and transfers from HR to payroll to time, ensuring accurate records, compliance with legal regulations, and happy employees. The honor of the Emotional Footprint Award also shows the commitment of iSolved to delivering a user-friendly solution for small- to mid-sized businesses.

“We are proud to earn this reward, which reflects what we strive for – providing our customers a better experience today and tomorrow,” said Mark Duffell, chief executive officer at iSolved. “Users appreciate our HR and payroll platform that makes it easier to handle every day, mission-critical tasks and perform in their roles more effectively.”

Tracy-Lynn Reid, Research Lead, Info-Tech Research Group, said, “As HCM software becomes more powerful in aiding the HR function of organizations to become more of a strategic business function, vendors who demonstrate efficiency, reliability, integrity, and save HCM software users time and enable productivity will be essential to the HR industry. Our Emotional Footprint Report shows that iSolved has delighted their users in every one of these areas.”

About iSolved

iSolved connects HCM processes to deliver awesome outcomes for our customers. Bringing together HR, payroll, time and attendance, and benefits enrollment within one robust, easy-to-use, one-touch solution that scales as needed. Our adaptive interface delivers a truly collaborative employee experience empowering you to acquire and retain top talent. More than 5 million employees and 145,000 employers use our tools every day to boost engagement, collaboration, performance and creativity. For more information, go to

About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and analyst firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting data from real IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

Changes to the FLSA make more than 1.3 million employees eligible for overtime pay.

Are you ready? iSolved is.

Being able to accurately track time is everything when it comes to the FLSA. Employers have more hourly employees that they need to track. Monitoring overtime is more important now than ever before!

In September, the Department of Labor announced a final rule relating to the Fair Labor Standards Act (FLSA), which impacts regulations around overtime. It requires that exempt employees earning $684 per week or $35,568 per year (or less) now qualify for overtime pay when they work more than 40 hours in a week. It also raises the minimum salary for highly compensated employees.

The new regulations are scheduled to go into effect on January 1, 2020.

January 1 will be here before you know it. It’s crucial to start implementing new processes now to make sure your organization is prepared.

Having an accurate time-tracking system is critical so that you know exactly who is eligible for overtime pay under the updated FLSA regulation. Managing employee time and attendance doesn’t have to be time-consuming.

With iSolved, you can easily track the hours worked and monitor overtime for all of your employees.

Time Collection, Processing and Reporting features that your organization needs to manage the new FLSA requirements with ease.

The built-in reporting tool in iSolved has you covered. Our FLSA Exemption Threshold Report gives you a detailed list of all of your employees who currently fall beneath the new threshold.

The report also shows whether the employee passes or fails the pay requirements under the new threshold, allowing you to see what employees require a change at a glance.

On the report, another column includes required pay change information for those who fail to meet the new requirement.

This feature helps companies visually see the financial impact that will occur as a result of raising the salaries of exempt employees so that they no longer fall beneath the updated threshold.

This allows supervisors to quickly pull reports and see which of their employees are nearing the overtime threshold. Say goodbye to tedious manual time-tracking processes or not knowing what hours your employees have worked until it’s too late and overtime pay is required.

Download the PDF here

How to BOOST Your Employee Retention Rate

Without Busting Your Budget

With the job market becoming increasingly more competitive, many companies are scrambling to provide unique benefits to employees in an effort to decrease their turnover rates. Through offering better benefits packages, higher salaries and expensive perks, some companies have even succeeded in drawing out their industry’s talent from rival agencies. Talented and skilled workers are seeking out companies that have the most to offer, and if your business isn’t able to keep up, you may see your employee retention rates drop.

So, how do you compete with bigger companies who have the budget to offer high-end health insurance and increased wages without completely breaking your budget? The answer is simple.

Get creative with your company culture.

Here are three ways to develop a more engaging company culture and provide unique and cost-effective perks to your employees so they are less likely to seek out employment elsewhere.

Provide Continuous Training

Without continuous training and development, employees can often feel stagnant and struggle with not being challenged enough in their work. In fact, many employees who start looking for a new job are look for something that gives them more opportunities to climb the company ladder.

Satisfy your employees’ need for growth opportunities by offering them training and education options within the company. This doesn’t mean you have to blow the budget on tickets to a massive convention, transportation and food for your whole team. It could be something as simple as hosting lunchtime workshops for anyone interested. The employees who are most dedicated to their work and are motivated to grow within the company will be happy to have the opportunity to hone their skills.

If it’s not within your budget to hire a professional to come in and educate your employees, at least make the information available to your team so that they can pursue educational opportunities on their own. Offer them a reward for attending conferences or classes that will benefit the company’s growth.

Demonstrate the value you place in each employees’ personal growth and development within the company and they will see no need to look for opportunities elsewhere.

Be More Flexible

If you’ve been keeping an eye on the job market, you’ve likely noticed that remote work is becoming increasingly more popular. Many employees are looking for jobs where they have the flexibility to choose the hours that fit their lifestyle – often revolving around parenthood – and that allow them to work from home as needed. Additionally, they are looking for employers who recognize the value of PTO and adequate sick days, as there are still many companies whose PTO offerings are shockingly sparse.

If you want to strengthen your team and reduce your turnover rate, be more flexible about where and when your employees can work. Providing vacation time and allowing sick days gives your employees a chance to rest when they need it and come back fully refreshed, ready to work hard. Without opportunities for selfcare, your employees are likely to face burnout, which limits their productivity and breeds negativity within the office.

Notice Your Superstars

When an employee works hard and contributes to the success of the team but goes unnoticed, it is incredibly frustrating. Unrecognized achievements can lead to lackluster productivity as employees become disillusioned with the company, forcing them to question the value of their work.

Don’t let your superstars slip through the cracks and into a competitor’s hands. Stay connected with your team and involved in their progress, so that when an employee does exceptional work, you are right there to applaud their efforts.

Publicly acknowledging the hard work of your employees not only makes them feel valued, it demonstrates the benefits of hard work to their coworkers. It gives each member of your team a reason to push themselves and strive to meet their own personal goals. Create an incentive program for your employees so that they are not just working toward a company goal, but also working toward a personal reward at the finish line. It doesn’t cost much to make someone’s day with a gift card or a team outing, but it could cost a considerable amount to continuously onboard new employees if your talent finds appreciation somewhere else.

While it is important to make sure that your benefits packages and compensation stay competitive within your industry, those are not the only things employees look for when seeking employment. They’re looking for a great company culture to be part of, somewhere that is positive and inclusive and that gives them every opportunity to succeed. Focus on your own company culture by providing more unique perks for your team, and you will certainly boost your retention rates without breaking the budget.

Download the PDF here

Four HR Practices

Your Small to Midsized Business Should Adopt

Small to mid-sized businesses have their work cut out for them, especially within the HR department. These professionals wear several hats and hold numerous responsibilities, often times beyond typical HR roles.

With the start of a new year, they may end up feeling frazzled with depleted bandwidth and resources to navigate through numerous disparate systems and to personally manage employee information, including payroll, time and attendance, onboarding, recruiting and everything else.

When you add the updates to federal and state employment laws, like FLSA and OSHA, HR professionals are left with one big question,

“Where do I start?”

With all of these responsibilities, you get HR professionals desperately looking for ways to improve their workflow and free up their time from tedious tasks to more strategic initiatives.

Luckily, there are strategies every HR professional working in a small to mid-sized business can use this year to distribute their workload in a more manageable way, and keep on top of it all.

So, before you add “Evaluate HR Department” to your endless list of “to do’s,” take a look at this HR checklist and simplify your schedule.

1. Update your Employee Handbook

Your Employee Handbook should be updated annually.

It’s something that is often overlooked, but immensely important for clear internal communication and appropriate employee relations.

As you look through it, take some time to review:

  • company policies
  • vacation days
  • company hours
  • overtime rules
  • other important information

By doing so, you will not only update rules and policies, but also refresh your mind on what employees are being told.

2. Check Your HR Information System

Your HR information system should solve your problems, not add to them.

HR pros are responsible for looking out for employees, but who is looking out for you?

Look for an HR Information System that helps with all of your HR and payroll needs – one platform that tracks EEO filing, overtime, benefits, PTO and ACA.

If you already have a system or systems in place, take the time to evaluate them and see what is working and what isn’t, it may be time for a change. Your HR information systems should work for you, not the other way around.

3. Have Process to Track Time

Changes to employment laws happen every year and it’s important that you stay current.

Look for changes in sick pay laws, ban the box rules, equal pay changes, minimum wage changes at the federal, state and city level.

Then take an additional step and find a human capital management solution that can navigate today’s business compliance maze.

Your future self will thank you for making things simple and efficient, especially when new law changes are introduced every year.

4. Schedule Management Training

You’ve reviewed the handbook, found an HCM system that works for your organization and streamlined processes, what’s next?


With updates and changes, management needs to be on the same page. If there are changes that impact current employees directly, be sure to review the specific changes and give the employee an updated employee handbook.


  • termination rules
  • overtime rules
  • FMLA/time off
  • other updates

If there are no major changes or updates, it’s always wise to review and remind management and employees of current company policies annually.

Staying current on “all things HR” can be a daunting task. That’s why it’s important to not only look over employment laws, but also ensure your HR information systems can keep up with the demands of the new changes.

Now is the time to reevaluate, check things off and prepare yourself and your HR information systems for any change, so you can stay organized and keep your sanity.

Download the PDF here

4 Tips for Increasing Employee Learning Retention

Study Smarter, Not Harder

Strategic thinking and foresight help people use their time more efficiently and effectively.

  • Think about the format of the exam
  • Choose the best learning resource
  • Determine how each resource will help
  • Schedule when/how each resource will be used

E-Learning Course Tips

  1. Each module should begin and end with exercises that frame the learning according to how the employees will use the information
  2. Strategic framing should directly correlate the e-learning courses with the employee’s day to day

Identify Learning Strengths

Learning styles affect our ability to retain information.

Visual Learners

  • Writing Notes
  • Watching Videos

Auditory Learners

  • Listening To Lectures
  • Recording Answers

Kinesthetic Learners

  • Group Discussions
  • Group Activities

E-Learning Course Tips

  1. Provide learning opportunities for each style
  2. Include many different types of interactions learning methods

Sleep On It

All learners can benefit from a good night’s sleep. Any recently-learned material is more likely to be embedded in your memory.

E-Learning Course Tips

  1. Schedule learning over the course of several days and weeks
  2. Remind learners to take their time
  3. Follow-up with lessons and activities

Test & Iterate

Companies who invest in e-learning software should employ project management tools to track employee progress.

Get Insight Into:

  • Where learners get stuck
  • Time spent on each task


  • Follow-ups
  • Further learning
  • check-ins

Every learner is different, so try different ways to improve your e-learning courses. By asking employees to reflect, engage, and build good learning habits, teams will gather better returns from their e-learning initiatives.

Download the PDF here

3 Principles of Strategic Recruitment

Re-evaluate and IMPROVE recruitment practices to make the best use of time and the tools available. Start by asking the right questions.

What do you need?

  • Develop a detailed applicant profile.
  • Clearly communicate needs, expectations and benefits
  • Use evaluations to gauge success and pinpoint gaps

Why should applicants want to work for you?

  • Create an employment brand
  • Highlight the company culture
  • Help the applicant envision themselves as part of the team
  • Encourage employees to become brand ambassadors
  • Target job seekers and entice talent to join

How are you going to reach and attract talent?

  • Build a talent pipeline
  • Create a pool of applicants who have been previously vetted
  • Build relationships with potential applicants
  • Capitalize on employee and applicant strengths

iSolved Hire

Improve your recruitment strategy with the right solution. iSolved Hire makes it easy to attract, recruit, and bring on talented individuals.

Download the PDF here

iSolved Network Turnover and Employee Retention

Turnover and employee retention are real problems that impact every industry.

55% of people who are currently employed are willing to leave their jobs because their skills aren’t being expanded.

So, how can you solve the age-old employee retention problem? By offering a learning management system that provides a path to career progression and improved skills.

Turn to iSolved, a people-centric human capital management system that’s designed to do it all. It’s available with a learning management system that’s packed with courses and makes it easy to upload your own customized content.

Take learning to the next level with iSolved, an all-in-one platform that also handles payroll, HR, time, and benefits. Give your employees the chance to learn and develop their skills!

Click here to download the PDF.